Service Parts Management

Digital Transformation Primer for the Post-Sale Supply Chain

April 24, 2018

OnProcess Technology

Post-Sale Services Exposé, Dangers Are Lurking Below the Surface

April 24, 2018

OnProcess Technology

Nutanix dominated new theater expansion. Read how.

April 23, 2018

Flash Global

How to open 45 depots in Mexico in under 30 days.

April 23, 2018

Flash Global

Huge Break for Auto Companies As China Removes Ownership Caps

April 19, 2018

Industryweek

China will let foreign automakers from Volkswagen AG to Ford Motor Co. own more than 50 percent of local ventures, removing a two-decade restriction and giving a boost to global companies seeking to capture a greater share of the world’s largest car market.

Collaboration, Process and a Sticker Save Big Telecom's Bacon

April 3, 2018

Challenge: A large telecommunications OEM required revisions to upgrade a power supply (PS) with early life failures in the field. Units were available in the U.S. and EU. There was no way to know systematically what version of the PS was in the units in question — the only information was a sticker on the PS itself. The challenges: contain cost and reduce turnaround time for repair.

Logistics Will Drive Saudi Arabia's Post-Oil Era

February 6, 2018

Patricia Sibo

As the Arabian Gulf region aims for a larger role in the global logistics market, which it is estimated will be worth $15.5tr by 2024, Saudi Arabia is upping its own logistics game and becoming a credible competitor to Dubai in the process.

Opinion: Doing the Numbers on Expedited Delivery

December 20, 2017

John Costanzo, President, Purolator International

Think expedited delivery of your goods is too expensive? The harsh truth in today’s market is that failing to utilize it – especially when it comes to fulfillment across borders – could cost you dearly.

Building a Modern Supply Chain Network

December 12, 2017

Challenge: For this agricultural spare parts distributor, each country was served by its own separate supply chain. While strategically placed near customers, it presented challenges with stock availability at each distribution center and in dynamically organizing and fulfilling across multiple distribution centers. In addition, the distributor's own organic growth and strategic acquisitions had left it with fragmented IT infrastructure that was hard to extend.

Optimizing the Full Operational View

July 20, 2017

Hyster

Service Parts Management

The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.