Service Parts Management

ULA: Launching a World-Class Supply Chain

September 1, 2015

United Launch Alliance LLC is a joint venture of Lockheed Martin and The Boeing Co. Brad Houser, senior manager of supply chain operations, explains the company's mission, and how it crafts a supply chain that's geared toward absolute reliability in support of rocket launch services for government and the private sector.

Baxter's Software and Planning Services Help IT Service Provider Scale

August 11, 2015

Challenge: This datacenter infrastructure start-up with a global installed base and support centers around the world, turned to Baxter to help: • Meet 4-hour and next-day on-site hardware service commitments. • Quickly scale service and support globally. • Maximize resources to focus on core competencies.

B&H Worldwide Launches Critical Logistics Centre

August 11, 2015

B&H Worldwide

B&H Worldwide, a provider of logistics services for the aerospace industry, has launched a Critical Logistics Centre.

Encompass Plans Doubling of South Florida Distribution Facility

August 7, 2015

Encompass Supply Chain Solutions

Encompass Supply Chain Solutions, a provider of forward and reverse logistics services for a wide range of finished goods and replacement parts, is doubling the size of its distribution facility in Ft. Lauderdale, Fla.

CEVA Logistics Opens Spare Parts D.C. in Netherlands

July 29, 2015

CEVA Logistics

CEVA Logistics has opened a global distribution center in Born, the Netherlands for industrial spare parts.

Aviation Parts Provider Opens U.S. Office, Moves Its Solution to Cloud

July 22, 2015

RFID Journal

European aerospace service provider Spectech has been offering radio frequency identification functionality as part of its parts-management solution to European companies for the past nine years. This summer, the company is opening a new office in Seattle to better access new North American customers.

Growing Demand Seen for Industrial Machinery After-sales Service

July 10, 2015

UPS

Seventy-eight percent of small- to mid-sized industrial machinery companies believe their customers' expectations for after-sales service are rising, but just 12 percent of those manufacturers say replacement parts and service are top differentiators for their business.

Ahoy, 3D Printing! Navy Looks to Make Parts Aboard Ships

July 9, 2015

Defense Tech

The Office of Naval Research will meet with 200 industry reps later this month in advance of the Navy's deep dive into additive manufacturing - aka 3D printing.

Measures That Traditional Distributors Can Take to Compete With Amazon Supply, Other Giants

July 8, 2015

SupplyHT

Amazon Supply still is not selling china or fiberglass, but it does offer more than 54,000 fittings, valves, tubing, pumps and meters. It also offers 5,300 HVAC supplies, tools and meters, but no equipment.

Internet of Things Transforms After-sales Service, Report Says

July 2, 2015

IDC Manufacturing Insights

The rise of the Internet of Things (IoT) has brought with it increased focus on "connected products." As manufacturers work to retrofit existing products with connectivity and build it into new products, they are faced with the question of how these connected products will transform the after-sales services they provide, and possibly even their business models.

Service Parts Management

The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.