New research shows that 55% of shoppers surveyed say they’re more loyal to brands with sustainable returns.

A post-Covid-19 supply chain model is emerging to cope with a dual ‘new normal’ in global commerce — a need for resilience amid volatility, and heightened concerns around climate and, more broadly, sustainability of products and processes.

Rebates have long offered the potential of a win-win-win for manufacturers, distributors and customers, but they are burdensome if not well managed.

The adoption of e-commerce as the consumer’s retail channel of choice has increased by 30% post-pandemic, spurring urgent mandates for e-tailers to scale operations and services.

The new software offers direct carrier connections to customers to reduce manual uploads of rates and surcharges to optimize e-commerce fulfillment

Roughly half of The Home Depot’s customers are home improvement professionals, and the company wants more.

It’s a great time to be a retailer in the U.K., with the current economic situation spurring retailers to innovate and adapt.

All retailers, even those with private fleets, should consider multiple delivery-carrier scenarios for last-mile success, says Bill Catania, chief executive officer and founder of OneRail.

For Target and other retailers, paid memberships are valuable because they bring in additional revenue and deepen loyalty among its customers.

Forget about the omnichannel. We're living in the world of "channel-free" logistics, says Bill Thayer, founder and chief executive officer of Fillogic.