Among those who admitted to committing returns policy abuse, fraud, or other unfavorable return behaviors, between 20% and 30% said they engaged in this behavior at least once a week.
When it comes to meeting customer expectations for last-mile delivery, it's not just about speed. Service quality and visibility are equally important, says Jim Waters, vice president of marketing with Frayt.
One way consumers can help reduce returns (and growing landfills) is to shop more conscientiously by going into stores to test out products before making a repeat purchase online.
This guide helps you navigate the complexities of the choice, ensuring that your chosen partner not only aligns with your brand's goals, but also elevates your customers' experience.
A panel of experts at the National Retail Federation’s NRF’24 conference in New York said the retail market had a strong holiday season, and would likely continue to thrive.
Explore a range of cutting-edge solutions encompassing AI, machine learning, transportation management systems, advanced planning systems, data analysis, automation solutions and more. These innovations can transform a product's journey, enhancing its overall effectiveness.
What’s particularly attractive about shopping malls is that they offer the possibility of creating a hybrid facility that combines logistics and fulfillment activities with in-person activities for shoppers.
Going vertical can double or triple the storage density of a brownfield warehousing facility. Applying the right robotics solution on top of that can send throughput through the roof.
The latest supply-chain news, analysis, trends and tools for executives in the retail industry — which comprises companies that operate physical or internet stores with diversified product lines. Learn how pharmaceutical and biotech companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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