Challenge: A U.S. furniture importer with over 100 shipments per month from China experienced costly demurrage and delays due to untimely entry filings. Lengthy and complex invoices made it difficult to determine whether the goods — which included bed parts and other furniture components — should be classified as individual parts, complete beds or other complete furniture items. These time-consuming entries resulted in late filings, and the delays put the company at risk for chargebacks from big-box retailers.

Challenge: A shipper’s procurement team, responsible for moving tens of thousands of truckloads per day, was manually aggregating carrier bids — a costly, time-intensive process. The shipper needed a solution that could handle its high volume and manage relationships with several hundred carriers.

Challenge: A food company aimed to achieve and maintain a 98.5-percent service level — while improving forecast accuracy — to optimize planning and keep ahead of production requirements.

Challenge: A company needed to leverage supply chain and sales and operation planning (S&OP) processes to increase efficiency across its expanding product portfolio — and become a top supplier to its customers.

Challenge: A company has a highly complex supply chain and ships more than 1.1 billion units internationally each year. It needed an effective way to manage transportation operations to cut costs, identify improvement opportunities, and gain visibility, traceability and control over global logistics operations.

Challenge: A leading software retailer planned an e-commerce expansion to the Canadian market, and wanted to ensure deliveries would be commensurate with U.S. service levels. The retailer was surprised to learn that most carriers do not offer comprehensive coverage throughout Canada — or a broad range of service options — which meant shipments would arrive days later than anticipated.

Challenge: A global logistics company’s contract packaging operations relied on a paper-based system. Outdated processes increased complexity, response time for track-and-trace requests, and errors from manual data entry.

Challenge: A mobile-device case manufacturer was experiencing astronomical growth at a breakneck pace. Without enough resources to serve customers, the company’s core value of integrity was at stake.

Challenge: A customer needed real-time visibility for interactions between manufacturing plants, distribution centers, customer service locations and third-party carriers.