While demand has dropped since then, the innovations remain, says Jakki Krage Strako, chief commerce and business solutions officer with the U.S. Postal Service.

Digital customer engagement has emerged as a pivotal factor in maintaining a competitive edge, by improving the delivery experience, capturing customer feedback and reducing delivery costs.

New brands benefit by working with providers that can handle both consumer e-commerce and business-to-business fulfillment, says Austin Kreinz, founder and chief executive officer of Atomix Logistics.

Adopting a technology-driven approach to sustainability offers more advantages than tighter regulations that disproportionately benefit large-scale corporations and drive up prices.

Technology in support of final-mile delivery is advancing at a rapid pace. Mike Powell, chief technology officer with SEKO Logistics, traces its evolution and offers a glimpse into the future.

UPS said in August that the heated discussions caused about 1.2 million packages per day of lost volume — either directly to competitors or new business that didn’t occur.

Shobhit Elhance, vice president of business development at LogiNext, discusses the pain points faced by shippers and carriers in the delivery of big and bulky items.

The ATA invites everyone to join in celebrating truck drivers by sharing a message on social media, tagging ATA and using the hashtags #NTDAW23 and #ThankATrucker.

Bill Catania, chief executive officer of OneRail, explains how shippers are benefiting from a range of new options in parcel and courier services, and how technology is making it possible.

FedEx shipping rates are expected to grow by an average of 5.9% for U.S. domestic, export and import services.