Jey Yokeley, vice president sales with TransImpact, details the way that technology — especially in the form of artificial intelligence and machine learning — is aiding how both parcel carriers and shippers make key decisions in an increasingly complex industry.

Parcel customers are moving away from a sole focus on speed of delivery to a concern about price, and carriers must respond by controlling their costs, says Dave Loonam, senior vice president of sales with DHL eCommerce.

The package mix in parcel shipping is getting more varied and complex — a positive trend in the long run, but one that presents challenges to carriers in the short term, says Nick Herbon, regional sales manager with EuroSort.

Andrea Montecchi and Ben Sellers, business advisors with Oliver Wight, explain the basics of integrated business planning (IBP), and why it’s such an important process for companies today.

An executive summary of a Locus Robotics and SupplyChainBrain webinar about the state of automation in the warehouse, with Neil Bentley, Locus’s senior director of product development.

Parcel shippers need to strike a delicate balance between loyalty to carriers and the desire to diversifying their service providers, says Oscar Gladman, director of parcel carrier development with Geodis.

Shippers and logistics providers are confronting the challenge of acquiring the right data and using it to optimize the supply chain, says Nate Endicott, senior vice president of growth with Enveyo.

Emmanuel Langlois, vice president sales with Generix Group, and Jean-Martin Roux, president of Onomatic, discuss the changes in warehouse management systems that we can expect to see in the next five years.

One might think that online sales have dipped post-pandemic, but that's not the case, says Vijay Ramachandran, vice president of go-to-market enablement and experience with Pitney Bowes.

The parcel and freight market has seen big changes in the dynamic between shippers and carriers over the past 12 months. Jason Smith, assistant vice president with U.S. Bank, explains.