How can a company nurture true joy and collaboration within the supply chain and throughout the organization? Kat Small, chief of staff with White Labs, has the answer.

These days, parcel shippers have more options than ever before in choosing the right carrier, and they should take full advantage of the opportunity, says Rob Glover, vice president sales with OSM Worldwide.

In an industry known for its volatility and highly competitive nature, parcel carriers must nonetheless prioritize strong relations with their customers, says Don Caddy, chief executive officer of Engineering Innovation.

Deanna Kaufman, vice president of Körber Supply Chain, addresses some of the biggest issues affecting supply chains today: data integration, people assets, cost reduction and the carbon footprint.

There's a shift happening in the parcel market in favor of shippers, says Robyn Meyer, senior vice president of parcel strategy and solutions with Transportation Insight.

Contrary to popular belief, automation doesn't spell an end to the presence of humans in manufacturing and distribution environments, according to Mark Juelich, president of Industrial Procurement Services.

John Donigian, senior director of product strategy with Moody’s Analytics, discusses the importance of promoting visibility, collaboration and data exchange across the extended supply chain.

Pavan Mahtani, general manager of returns with Veho, explains the complications that arise from the management of returns, along with solutions that can mitigate the cost for all involved.

Josh Dunham, chief executive officer of Reveel, describes four best practices that parcel shippers are employing in their relationships with carriers today.

While demand has dropped since then, the innovations remain, says Jakki Krage Strako, chief commerce and business solutions officer with the U.S. Postal Service.